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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I called them on phone and asked if I could get my brakes done. I explained that the lugs were too tight and the key seemed partially stripped, perhaps because the Big O had rotated my tires last week and must have overtightened the lugs. I also asked if they could replace the entire set of lug nuts too so that I would not have a problem going forward. "not a problem, bring it down" was the response. 1.5 hours later I get a call explaining that I need to pick up the vehicle because the lugs are too tight and they are worried about sheering a stud. Could have saved me quite a bit of time and hassle by explaining that it may be a problem they can't handle. Kevin was polite enough, just not able to properly evaluate my job upfront.
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