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  • So, my girlfriend bought us tickets to see the Mob Museum anout a month before we got to Las Vegas. I was VERY excited to see this place because I am fascinated by all things mafia related. This place was awesome. I really wanted to give it 5 stars. The reason why I didn't give it 5 stars?? The people at the ticket counter were slow and rude about it. They put us in a separate line because our tickets were order online. When the people in front of us got done getting their tickets, the guy at the ticket window put up the CLOSED sign and then sat there laughing and chit chatting with another employee. He left and another person sat down who let us stand there another 10 minutes before opening. All this while we see quite a few people purchase their tickets at other windows and walk right in. We finally get up to the window and they can't seem to find the tickets. This was stupid because they saw the order on the computer. Why not just print 2 new tickets?? Which they did 20 minutes later. So other than waiting 45 minutes to get our tickets it was pretty awesome. They should really do something to improve customer service at the ticket window though.
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