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| - We ate at MacKenzie's at least 4 times, and the food was always good, and the fact that you can watch people ice skating or watch UNLV playing a game is always fun. However the last time we were there which was yesterday Nov. 9th, UNLV was hosting an alumni party as well as UNLV playing against another team so it was crowded. It has been crowded before and everything was fine, but this time the food WAS TERRIBLE.
We ordered 2 Reuben sandwiches which basically is corn beef, cabbage, thousand island dressing on grilled marbled bread. Not much to ruin, right? However I don't expect my sandwich to contain large pieces of fat attached to the corn beef! Kitchen staff, just a word to the wise when you put meat in a sandwich make sure its meat and not the fat, no one ways to bite down on pieces of fat. The sandwich was tasteless, thousand island dressing were you in there? didn't taste any.... just a shame... brought it to the managers attention and he bought us a dessert for not enjoying our dinner. Nice thought... but we came for dinner, not dessert and our dinner was not enjoyable.
Consistency is very important in a restaurant. I don't go for the beer or Happy Hour, I go for the food, and I thought we found a great place but unfortunately like everything else, you get the customers to come in with the perks (watching hockey being played) and then you slack off on your food. Not good, so I would say the food needs improvement, managers check what is going on in your kitchen and make sure the food comes out the way it is supposed to.
No one wants to pay for food that isn't acceptable. It is a shame, because the food was good and now it isn't. So just thought I'd give you a heads up..... enjoy the hockey and ice skating and the beers but be careful about the food, it is not up to par.
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