This was the first place my fiancee and I looked for rings. The staff was very knowledgeable and educated us on the different diamond types, cut and clarity. They took the time to show us what they had in stock and were very friendly and professional. We did pick out a diamond and a setting that day. They held it for us until we made our final decision. There was absolutely no pressure to buy. In fact they understood that we wanted to look at other places before making that final commitment. After looking at a few more places and not getting as good a service as we did at Burland we decided to go with the first one that we had picked out. They made the experience of looking for the prefect ring so pleasant. We were so impressed by them, that we will probably be getting our wedding bands here as well.