Gigi and the manager Hilary were so awesome - very friendly and super helpful. All of the staff at Wynn were the total opposite of the stereotypical high-end retail snobs ignoring us at Crystals.
We were looking at bags for over an hour, and Hilary very patiently showed us everything we wanted to see. At these kinds of stores, you really need someone to actively help you since so many things are locked up or behind the counter.
She knew we were there to buy, not just look, so honestly that may have been a factor too. But going by all of the other positive reviews, they're nice and helpful with everybody. The store is smaller than Crystals but they actually seem to have about the same amount of stock as far as bags.