| rev:text
| - I had really high hopes for this place, the menu intrigued me and I've heard good reviews. So my experience goes a little something like this: made reservations several weeks before Valentine's Day, arrived at our designated reservation time, was told we would have to wait 30-40 minutes for our table. Headed to the bar to get a drink while we waited, stood at the bar for 10 minutes, no acknowledgment whatsoever by bar staff. Boyfriend asks bartender if we can order drinks from him or if we have to go to the other end of the bar, bartender replies "yeah, but you're going to have to wait a minute, as you can see we are pretty slammed". Boyfriend and I promptly walk out disgusted with the complete and utter lack of professionalism and service and head to one of our stand by favorite restaurants.
I know, I know, going to a restaurant on Valentine's Day and expecting great food, prompt and courteous service and nice ambiance may be asking a bit much. However, it is my opinion that outstanding and friendly service can redeem mediocre food, a longer wait or lacking ambiance.
It's all a shame because the menu items really piqued my interest and I couldn't wait to try several of them. Perhaps we will go back again to give them another chance, in the meantime, hopefully the staff is taking a "Working in the Service Industry 101" class!
|