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  • Management wake up and smell the coffee. Hipsters walking around talking and doing everything but providing good old fashioned customer service. Arrived early on a Saturday morning fully staffed and not busy, the cashier had to repeat my order five time because he was to busy doing anything but listening to my order. The staff was busy talking to each other , I had to ask the barista to check on my order, she simple said they are working on it! It took over 10 minutes to prepare a toasted bagel that was substandard tasted like it should have been sold at half price. Very disappointed in the staff. Management you are wasting my time and dollar . Turn down the hipster music, retrain staff on the importance of listening to a customers order an do things with a sense of urgency, after all the customer is the reason you are in business and with sub standard service like this you need to wake up and smell the coffee!!! Disappointed at best.
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