Greatest customer service with my very first contact. I have had various X5 series and lived in CT to now AZ. And the reason I chose THIS BMW service center (over a closer location) is because it all starts from the first phone call....Friendly, helpful. Then when I spoke to TARAS M my service advisor he proved to be the good listeners, problem solver, educator and ultimately when I picked up my X5 great on execution. This place delivers! Customer service is top of mind. I applaud the great management team who hires/train all these talented service personnel.