I have always enjoyed my experiences at Happy Bambino, both in store and ordering online. The customer service is great. Once, I accidentally came one minute past closing, and they still let me come in and exchange an item that was the wrong size for my baby. Everyone is friendly and knowledgeable. I love that all their products are eco friendly and baby safe. I don't mind paying a little extra, since they do all the research for me on quality products AND since they are a local business. Great selection, high-quality products. I go here all the time.