It was okay I guess. Picked out the tires online and had the price ready to go beforehand. They tried to upsell me and get me to buy more expensive tires. I thought this place was Discount Tires not Fancy Tires. Thought they would try to get me a deal and save me money but just paid what I priced out online. Also, it took three hours to change the tires even though I had an appointment. I thought it would take 20 minutes top. In NASCAR they change the tires out in about 30 seconds. Oh well. Still not a bad price and otherwise decent customer service. He also was honest and told me two of my tires could probably go another 2,000 miles but I figured just change them out now.