I've had packages delivered to the office but the office failed to call me to pick it up (this happened on four occasions). Also they don't give warnings to when they will be doing fire alarms for buildings or high water power cleaning outside of our doors. When they did the water power cleaning, the water seeped through our door, getting our shoes wet. Also when you put in a work order for your home (e.g water leaking from your kitchen sink, ac vent leaking) the maintenance workers will not come until the following day because they do not deem it as an "emergency." However, if this service is included in my rent then EVERYTHING should be deemed as an emergency & should be fixed right away before any damages occur in the apartment complex. Also management did not print out a copy of my lease; I had to ask for one. Most apartment complexes give you a copy of the lease for your personal use and I found it strange that they didn't give one without being asked. I also question where the money goes because I live in a three bedroom apartment and each of us pay about $600-640 and that's PER bedroom that's about 1,800 for the whole unit when a two bedroom apartment around this area is about the price of just a single room at rebel place. Rebel place lures us in with all these benefits but once you're in, you'll see that the so called benefits aren't even that worth it.