Most Unfortunate! This was our first time in Zupas, we drive by all the time and they always seem busy but now we can't figure out why. The clean and modern decor mixed with the larger than life posters of their food and the word "Perfect" contrasted greatly with the actual food we ordered. I tried the Tuscan white bean soup and my wife tried the cauliflower. They were both so salty we couldn't make it through half the bowl, there was no garnish on either soup and little to no flavor. We split the ultimate cheese sandiwich - also underwhelming, salty and reasonably bland. The beverage selection was poor unless you like soda and the staff seemed oblivious to anyone or anything around them. The best part of the experience was only having to lose $12 on the ordeal and the highlight was leaving.
We won't be back and suggest you stay away unless you're into poorly constructed, bad food for cheap.