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  • First arrival a nightmare. Get there valet man says we can park in ramp, if we would like is cheaper and elevator is right at side door NOT ! So I go to front desk and complain and the ditz tells me we can just drive back out and not pay because we were not there even 10 minutes. NOT told attendant what she said he said no. We explained what ditzy said, he said they have no right but he eventually let us. Took luggage out at front door and went back to parking lot. They did nothing to appease us till I went back down to the front desk. They sent up a lousy 4 cans of pop and crappy dried nuts and 4 granola bars at 9:30 p.m.! I am in the people business you are suppose to bend over backwards for your customers NOT Hyatt! I do not think I would ever tell anyone to stay there, between the parking nightmare and the nonchalant attitude of the front desk.
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