Made our appointments same day. They were honored and they knew who we were when we walked through the door. I didn't see an appointment book just a sticky note with on the desk with our name and time.. So I'm guessing they don't get many appointments yet. It was clean and bright. Parking sucks, but we were lucky to find a good spot.
Pedicure was average at best. Their lotion was oily or something because it felt like they were massaging my legs with rubbing alcohol. Very weird. Girl who did my pedi was pushy & rude. Made rude comments about my eyebrows needing done (I'm a mom.. I'll do them when I have time...) and asked nonstop if we "liked the place" and if we would be back again. They asked every person that was in salon what the last salon they went to was.. It was kind of uncomfortable. I get they want to know about their "competition" but I'm trying to relax not talk crap about other businesses. She did a nice paint job, though.
They started doing my moms nails with a portable grinder in the middle of her pedicure because they had too many customers and not enough employees and they wanted to take them all.
My nail experience was horrible. My nail shape is bizarre and she cut me REALLY bad in 3 places. She didn't offer any solution to put on it or even to wash my hands and try to stop the bleeding.
Overall, not a great experience. They gave us 10% coupons for next time, but we won't be back.