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http://www.openvoc.eu/poi#funnyReviews
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  • My car was scratched there today. I asked for the manager and he was less then helpful. I called the corporate office and was able to get the GM to call the store manager. The GM is too busy today to check it out but he did tell me that the store manager told him that they didn't do it. I feel that the scratches were caused by a person and not the equipment and I want them to pull the footage to see. That shouldn't be too hard! I will see what happens tomorrow. The GM said he is going to investigate it. When I got there the ticket writer was a real piece of work. He started off with the $4 up-sell to do my tires and I told him no, then he offered it for $2 and I still said no. Then he told me how details are slow because of the storms and that he can give me a good deal. The dude would't stop till I started walking away from him. I got a real bad vibe from the guy. I would't be surprised if the footage shows him scratching my car. I know this is a new scratch. My car was looked at by a body shop 2 weeks ago because someone hit the rear tailgate in a parking lot and left. The scratches go through the clear coat and paint all the way to the metal. I will be more then happy to edit my review if Edward (GM) shows me the footage tomorrow when he looks at it and proves that the scratches were not caused there. UPDATE 7/24/2014 @ 4:58 I just got off the phone with Edward. I had to call their office to have him call me. He blew smoke up my ass and told me that he looked into it extensively and that they did not damage my car. I asked what he did and he said that he interviewed everyone involved in the matter. I asked him if he looked at the footage and he said no! How hard would that have been? I said an employee would not admit to scratching a customer's car. And I said how would he even know who the ticket writer was. He told me he knows everyone there and they wouldn't lie to him and that he has no disgruntle employees. I knew I was not getting anywhere with him so I said something about an INS raid and that was the end of our conversation. For those of you that do not know they were raided not too long ago. Here is a link that talks about it. http://www.azcentral.com/story/news/local/phoenix/2014/07/24/dannys-car-wash-ice-agreement-abrk/13112765/ Needless to say I will never be going back there.
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