Worst place to ever go to. Decent cakes, but awful service. I ordered my birthday cake a month before hand then was called a few days before the pick-up date and was informed that my cake will not be available at that time, and was forced to reschedule. I let it go people make mistakes. I then called the day before I needed to pick up my cake and they could not find my order form! I was furious, first they break my contract, then they are not prepared for the cake! Asked to speak to a manager and was told no one was available, I was supposed to get a call back but never did. I finally get my cake, and it was the wrong flavor! I am done with Caketini, will never come back. My suggestion for you if you consider Caketini... GO SOMEWHERE ELSE!