I travel for work so I'm used to things not being perfect at hotels but this was the worst. The light outside our room door shined so bright in our room all through the night with no way to block it. The grounds are old and not in a good kind of retro way. No elevator anywhere near our room so we had to drag our bags upstairs. No bellhop service offered. We've stayed at other resorts that offer drink and food service by the pool but we had to go to bar ourselves. The one time we had our room cleaned we came back to find our door was open. Thankfully our stuff was still there. Espresso machine at coffee bar broken. There's more but I think enough said.
If you're looking for a resort experience this is NOT the place.