I have been to Noodles and Company twice - and I have been very disappointed each time! My first try was about 6 months ago. I ordered the Pad Thai with chicken...and it was probably one of the most terrible things I've ever been served. It was absolutely bland and half of the noodles weren't even cooked. I couldn't eat it; I had to just throw it away! I wasn't expecting a great Thai dish, just something edible.
So today I was running errands near Noodles and thought I would give it another try. I ordered the Wisconsin Mac and Cheese, thinking I couldn't possibly go wrong with their "most ordered' dish. Unfortunately, my meal very disappointing again. It was just very plain. Not enough sauce for all the noodles, and the sauce that was in the dish barely had any flavor. Not worth it.
I'm not sure if these issues are related to this particular store, to consistency issues, or just to poor recipes. Either way, my two experiences warrant a rating around 1 or 2. I'm going with a 2 since it is a nice-looking place....and they must be doing something right since it's always so crowded! I'm just no longer willing to keep ordering until I finally find something that is ok.