I took some friends from out of town to visit this wine bar because I had been to another similar restaurant in Reno and had an amazing experience. When we first walked in the hostess could not have been less interested in talking to us because she had a group of friends that were there for a birthday party. Every time we wanted something I had to go up to the bar and asked to be helped. The prices were considerably higher than I had expected, but I would not have minded paying them had the service been good. It appears to be a great facility, just very poor customer service.