I came here for a birthday party and my family had a good time. Our host was KJ who was assisted by Emily. KJ was really nice and interactive, but Emily had a little attitude. When my uncle tried to ask her a question, she brushed him off to ask KJ instead because she was rushing to refill our drink pitchers. She rolled her eyes as she was walking away with the pitchers. Also, the rules and regulations for the birthday packages weren't very clear. Kids are considered under 12 I'm assuming, but there were teens who wanted to play too. Teens also didn't get ice cream or goodie bags. They were fine without goodie bags & the dippin dots were so small. Probably wouldn't come again, but maybe you'll have a better time than I did.