If you have curly hair, look no further than this place. Jennifer, the owner is a genius with hair and she really knows what she's doing. I never come out of this place feeling like I didn't get exactly what I wanted. They're incredibly good at listening to what you want and making it happen. She's also really great about telling you if she thinks something isn't quite right, which is really difficult to find. As a girl with really curly hair, I have difficulty finding great places to get my hair cut, but I will never stray from this place as long as I live in the Charlotte area. It's not even very convenient for me based on the location because I don't live close to Ballantyne, but she is so good that I don't mind making the trip.