What happened to Zupas? I am a regular to this Zupas, enjoying prompt service and good food... but not this time. The service was much, much slower than any visit before with mostly confusion behind the counter. I had to ask for the rolls that go with our salads. Then one of the booth seats has an enormous tear that has not been fixed on over a month. I like Zupas, but this location seems to be going down hill. I will add that the food was good.