Beware of being in a time crunch and relying on the photo developing machines to work. Once upon a time they worked without fail. And I made use of them frequently. Then time after time they were out of service.
The customer service here- one employee in particular- can range from outrageously rude to barely adequate. I am pleased on the exceptional days when I actually find a smile behind the counter. The check out clerks are generally friendly. In general the cashiers- away form the CS counter- are very friendly.
Certain products (hangers especially) seem to be chronically understocked. However they have a great greeting card selection, some nice candles, and of course all the good deals they're known for. Don't buy the Zazen dishes- they fall apart if you look at them funny.