I don't know who is taking their phone orders but she was very unprofessional and rude. I asked a questions and she forgot (or didn't care to) put me on hold and then proceeded to talk about me to whoever was standing next to her. I also had to ask the same question about 3 times to get an answer.
I love their food, it's amazing. I'll still eat here, but someone needs to talk to this employee about how to treat customers.