ABSOLUTELY HORRIBLE!!!!! I went for dinner Sunday night, with hopes of watching a couple games while I dined. I sat in the bar area and I had to wait 14 minutes for anyone to greet me and take my order. I got my potstickers and meatballs, both of which were lukewarm at best! I told my server, who took them both away without any apology. My food was then brought back to me by another server who simply threw it all down in front of me and walked off. I ate that one round and after waiting what had to be no less than 20 minutes to see my server and to get a refill on my water, I asked for the check and to speak with the manager. My server returned with my check told me the manager would be over shortly to speak with me. I paid and waited to speak with a member of the managers staff. I waited a full 30 minutes and NO MANAGER EVER CAME OVER TO MY TABLE! When I asked my server again about speaking to a manager, I was told to please be patient and someone would get to me as soon as they could. This is not only unprofessional on part of the server, but also on part of the management staff. A complaint from a patron should be addressed immediately or at the very least the patron should be informed that their concerns are important and will be taken care of in a TIMELY MANNER. I waited another 30 minutes before finally leaving and deciding to right this review. While I would love to give them another chance, I highly doubt it matters to anyone at this location.