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| - I've used this Walgreens for my pharmacy needs for nearly 9 years.
Today I got an automated call saying that my prescription was ready, so I arrived to the drive through lane, third in line, and sit there for over 20 minutes. Finally I gave up and parked and went inside. I get to the pharmacy and am surprised to find no line at all (the same cars are still sitting in line at the window though) and there are 5 pharmacy girls who are literally all moving as if they're betting on who can move the slowest! I mean, it was ridiculous to witness how slowly these ladies were moving. They were actually propping themselves up on the counters as they typed with one finger.?!?. I realize a business can only hire those that have applied, but DAYUM! Put the super-slow girls on 3rd shift and lets get some people that understand daily 9-5 requires moving quickly because people are in a hurry, they're on their lunch hours and they do not have time to wait for you to literally search through laundry hamper sized totes hunting for my prescription. Why did you call and tell me it was ready if in fact it is NOT ready as evident by the fact that you can't even locate it!
To me- that shows clearly that this Walgreens location has simply more business than they can handle... I mean- when they say, "we're sorry, we can't locate your prescription, do you mind waiting for us to refill it?" Um, yes, I do very much mind that you lost something with all of my personal information printed on it including my name, address, telephone number, medication and my doctor's name. I very much mind that my personal information has in fact been lost!
This was my final straw in dealing with the pathetic apathy that passes for employees at Walgreens. I chose a very small pharmacy with 2 pharmacists and no helper girls. They need my business, they want my business and they can actually accomplish the goal in a very short amount of time. THAT'S the kind of service I need in my life... goodbye Walgreens :-)
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