**Cleanliness: the store is fairly clean but it has been known to be cleaner. There must have been a staff change, in that department. **App: they appear to have a new app and with 2 to 3 dozen employees wearing oranges shirts you would anticipate at least one verbalizing. Nothing from the cashier. Don't get me wrong I appreciate non-pushy sales but at least a hey let me know if you would like some info. We were left to assume it requires a credit card on file and that isn't happening. ** Sales: one employee, hovering near self checkout, pushed the save 40% by opening a credit card. Nope!!!