| rev:text
| - I know, I know five stars, but before you throw it away as a random act of kindness, listen to this....
I went to the bank around closing to deposit a large check. Little did I know that the amount was over the acceptable limit for immediate deposit. I made the mistake of using a computer to do my banking, ATMs, who needs them?
When I realized my error, I went inside to speak with a teller. I went to the first teller who told me, sorry there was nothing that could be done, but before I could leave with my head down, Courtney, a teller at another window called out, "one moment, let me see what I can do". She was very patient, very kind. And after trying to resolve the issue herself, she called over Linda, the branch manager. It took but two minutes to turn my frown upside down.
Do yourself a flavor, if you bank with this company, use this branch on Cactus, you'll leave feeling like you own the place.
|