I love their Chai frost with whipped cream...
Having said that, it's a cozy coffeehouse with dim lighting, and a warm atmosphere.
Hey if you really want to get cozier then bring a pillow and a blanket. :)
The service is quick which is good, and fun to watch. In the summer when it's super hot outside they'll have the misters going which keep things nice and cool.
Overall it's a good place to sit down and have a cup of coffee.