First time renting with this company. Was horrible! My car was nasty! Dirty from inside and out. The windows seemed whipped out with a very dirty rag, dirty napkins in the compartments, carpet, etc.. it was absolutely disgusting. I was not happy and I told the guy who said if I washed it and cleaned it he would refund what I spent, who has time for that? We as customers are expecting something ready to go. Nice and clean. Im not expecting to rent a car to go clean it inside out, please! It is a shame since it is so close to my home and I would've been a regular customer.