UPDATE: I have been back here for my haircut and spoke to the owner Oleg (super nice guy). For some reason there more than 50 unrecommended reviews on the yelp website that are 5 stars that are not showing up. (all the way at the bottom) I like the service here so I highly recommend checking them out before judging this place out. :)
Ive been this hair salon a couple times and was surprised with so many negative reviews. Firstly I'm a guy and have a longer style more "complicated" haircut. Here is my feedback.
1. I agree that the guy is better than the woman because he spends more time and has a little bit more style let's say but she has always done a good job for me.
2. Its NOT toilet paper ;)
3. Tools seem perfectly fine to me and the hair washing was more than fine. If you expect a deep tissue brain massage than go somewhere else.
4. Sure there's a small language barrier but they are very friendly and understand what you say unlike some of the closer Asian ones (no offense)
All in all, a nice haircut for guys. Does the job and for 15$ you get good value. You get hair washed and all and if you like a good salon without any bells and whistles this is a great spot.