I see Dr. Carpenter, however needed help with my prescription from Annette, one of the Directors. She personally called my Heath Insurance company and since I was on a third party call with her couldn't believe how long she stayed on the phone to resolve my problem. The entire staff has always been helpful and caring. When making my appts. I leave my phone number and they call me back usually within 10-15 minutes and never rush me on the phone. The Dr.'s when I've needed several of them have always listened to what I think is happening, check it out and have always diagnosed correctly and found the solution to my problem including my arm pain and calling for a biopsy that diagnosed my what it was from my symptoms. I recommend this facility to my family and friends and am happy and will continue my healthcare at this office. Dr. Carpenter is a very caring Doctor.