Brianna was our server and she was so unbelievably sweet. If there was a way I could give her 5 stars and not this place, I would.
Red Robin has totally lost me as a customer. I've come here for years and always get the Whiskey River BBQ burger.
My partner gets the Royal Red Robin.... and boy was it not royal at all. When it arrived at our table first, it had mustard which we specifically asked for it not to be on there. We waited so long to get a replacement for it.
We also waited the time of it being ordered and replaced for a milkshake.
The cleanliness of this place was horrendous. I watched two managers sit at tables with customers and walk around where a bunch of trash is, constantly... and no one did anything about it. They didn't pick it up or ask someone to. (See pictures)
I even watched customers come in and have to ask to switch booths because the one they were being sat at was dirty.
Red Robin really needs to get their stuff together. Brianna you were great and very sweet. You attended to all of our needs.