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| - Three weeks ago we stopped in here looking for discs for disc golf.
When we walked in, we asked an associate where the disc golf section was.
He looked as us blankly and said "we don't have that stuff here."
Not believing him, we walked around and, big surprise, we found a decent selection of discs.
We took a couple over to the guy and said "you do have "that stuff." Next time just say "I don't know.""
So yesterday, I wanted to go get a new disc, and they had the one I wanted the last time we were there, I just didn't have the cash.
So we go in, and their selection is AWFUL. They literally had 10 of one kind of disc, and 5 of another, (both drivers, which is what I was looking for, but they didn't have the one I wanted) and a handful of putters.
So I found a driver that was similar to the one I was thinking of getting, but wanted to see if they had anything in the back. Having worked retail for years, I know most stores keep a little bit of back stock.
So...we approach an employee, who turned out to be the same guy who we had encountered last time. We showed him the discs and asked if he had any back stock. He barely glanced at the discs and said "Not for that stuff."
I'm sorry, what? You don't even know what I have in my hands. Don't talk down to a customer like that.
We found someone else to ask, and basically got the same thing. It came off as an "I don't know, so I'm just going to say no because I'm too lazy to go and look."
Ran into a manager as we were leaving, and asked her, and she actually explained that WHY they don't have anything in back stock, and she was the first person to apologize to us.
While they usually have a better selection, I may not go back again simply because of the service, or lack there of.
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