I love this dentist. They are friendly and professional and they always do a good job. They never over charge me by adding on unnecessary care that my insurance doesn't cover. (My last dentist was always also trying to sell me extra stuff like a nightly fluoride rinse etc. I drink over a gallon of water a day and brush twice a day, people, this was NOT something I needed.) The only trouble I've ever experienced is some wait time close to lunch time when they've had multiple unplanned emergency drop-ins (especially in December when everyone is trying to get their medical bills in before the end of the calendar year). But that only happened once and they were extremely apologetic. It is still not enough for me to dock them down from this 5 star rating.