We live close by to this restaurant and have been going here for years. The last few months we have noticed the service has REALLY went down hill!!! it used to be great, but not anymore. We have went there many times when it's not busy at all and takes forever for anyone to wait on us and when we finally do get a waiter they are nowhere to be found to refill our drinks or chips... we have literally wondered where the heck our waiter went because we don't see them in the area for an extremely long time.... and when there is hardly anyone in the restaurant??? what the heck are they doing?... playing and socializing in the back?!!! There used to be a LOT more help there, but I guess management doesn't care about their customers anymore and has Jumped the Shark so to speak... oh, and another thing.... there has been numerous times when we walk in and the entire restaurant smells like dirty mop water BAD. It smells disgusting.... get it together Top Shelf or you are going to get a bad reputation and start sinking!