This place is ALL about service! First off, Tony himself is so friendly & really cares about the quality of his work. It's refreshing to see a business and an owner really go out of their way to make their customers happy. I took a pair of heels and a clutch in the other day that seemed to be falling apart and Tony fixed them in a day at a VERY reasonable price. I recommend Tony's Shoe Repair to anyone that needs repair on shoes, handbags, belts etc!