Its really a shame the management is not better at this location. There is food spilled all over, the staffs family is in with their toddlers frequently, 2 year olds touching and pulling down the cups set up by the register. I could walk in this location and while waiting in line I can pick out a dozen health code violations and I don't work for the health department, but, it's common sense stuff. There are always flys buzzing around and not to mention the tables are filthy and sticky and clearly dirty. Sitting at a table for me, is not an option. Last time I did they were filthy! The floors are sticky and dirty, as I left you can see all the filth and hand prints on the glass doors. I have actually even reported this location to the health department over a year ago after I spoke with the manager and he flat out told me if I didn't like their practices to go to a different location. WHAT? It does not appear my report to the health department did any good. This sucks because this is the side of town I live on and I crave cafe rios food the way it is supposedly to be. So if you want good cafe rio, you have to go to the S.Eastern location or Stephanie st. in Henderson. Skip this place if you want to feel ok after you eat. I have had to recook my food when I get home, after buying at this location to ensure I don't get sick. I wish something would change. But it's been almost 2 years of the exact same! Good luck if you go there!