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http://www.openvoc.eu/poi#funnyReviews
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  • I found my uncle's Fossil watch in a box of old pictures on Christmas Eve. He died 9 years ago so it was a very sentimental find. I wanted to get it resized, shined, and it needed a new battery as well. I called ahead and asked if they did watched repair which they said they did. While they did replace the battery they maladjusted the watchband and as a result the watch would not latch. This was very disappointing since it now fit worse than before. The young man who had been helping me admitted to not knowing what he was doing and that they did not have a watchmaker on staff and was kind enough not to charge me for the battery. He meant well so the experience wasn't a total bust. However, better to say you don't know how to fix something than try and fail at the expense of the customer's time.
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