This is the worst experience I had at a cheesecake factory till date. We wanted to buy a cake with only 8 pieces and they said we had to buy 12 pieces in order to be arranged as whole cake that can be cut. So we ordered six red velvet and six chocolate tower cake. When we finally got it, they were put in two separate boxes. The whole reason we bought 12 pieces in the first place was so it could be arranged as a cake. The guy that handed us the order was extremely rude when we asked him why they were put in two separate boxes.
The service at this cheesecake factory needs to get on par with what the brand is known for.