When this place is busy it seems to be a disaster for some people. Food would take forever. We had a group dinner and people waited forever while others got theirs sooner. Also there is a weird policy that you can get on a wait list while being outside the restaurant at home or whatever but if you're waiting inside the place you're at the end of the list. That's not fair and it should be the other way around.
If you can put up with the hit or miss service go for it.