3.5 stars
Came here yesterday to price washer/dryers with some items in mind. But we did have some questions so we walked over to someone in the appliances department. Made eye contact, it seemed apparent that he knew we were coming to ask questions and, what did he do?!? He turned the other direction and walked away LOL SHOT. DOWN.
My husband was so upset by this (and he's usually really easy going) that he put back the broom and sponges we were going to purchase and made us walk out. In a strange turn of events, I stopped for like half a second to look at cabinet knobs and a girl came over and asked if I needed any assistance. So they have their best employees in sections where the items cost 5 bucks, and their worst in departments where items can rack up to thousands of dollars? LOL, ironic.
Anyway, I typically really like Lowe's and have never had any service issues before. But I've compared pricing on some big ticket items and their prices aren't always the lowest. I really do like their My Lowe's card, which is great for homeowners who want to keep track of their purchases so it's easy to answer questions like, "What kind of lightbulb did we need for that?" or "What paint color did I use in that room?" I'll continue to come to price items on my home improvement list but probably won't come back to this location for my appliance needs.