Pros: Great trees! This company has some of the best product available. It's grown locally and grown outdoors meaning it's ready to be planted here and live here. The owner knows a good product when he sees it and he only sells the best.
Cons: They will tell you anything you want to hear to get you to buy their trees. Their sales people are pushy and the company not only encourages this but trains them to 'sell no matter what'. (They do not encourage 'bait and switch'. The tree you buy is the tree you get)
Overall, just stand your ground and you'll end up with some great trees.