I really like Shelly's! Whenever my dog hears that she's going she gets super excited. They always do a really good job and my dog comes home happy. I've only taken my dog to one other grooming place and they had such a bad attitude when I came to pick her up because apparently she was a little nippy. I'm assuming she is like that at Shelly's too, but they've never said anything about it to me and always have a good attitude. Yes, they can be short sometimes, but since they don't have a receptionist I understand that they don't really have a lot of time to chat and it doesn't bother me. Their prices are very reasonable compared to other places, too.