Excellent experience from start to finish. I requested a quote online and received a call within a few hours. We scheduled an appointment for official measurements and to go through carpet samples on Thursday and the new carpet was installed on Monday. The installers were friendly and simply rolled with the fact that there was a dead vehicle in the driveway limiting walk-space and access. Even though we opted to move our furniture ourselves (to save a few bucks), they offered to help us move any large pieces back before they left. We love our new carpet and I will not hesitate to call them again.