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  • ================== RETURN VISIT UPDATE ================== Came again Thursday night after a meeting I attended with nine other people. It was the same group of people I went with in my first review of this establishment. The group was seated right away and our drink orders were taken. So why the low rating? Why? Because I ordered the Mango-Chile Tilapia. I took one bite and thought it was terrible. If you've seen my other reviews I normally like Tilapia so it wasn't the fish it was how the fish was prepared. It was cooked fine but the Mango-sauce with avocados on top was not appetizing. At this point everyone in our party was served and enjoying their meals. I was waiting for the waitress to come around and ask if anyone needed refills or how was their food, But she was nowhere to be found. When she finally did come around everyone was just about finished with their meals. Then she asks about how everyone's food was. So I told her. Someone who I assume was a manger comes over and asks if I wanted her to have my meal recooked. At first I said no I just wanted it taken off my bill.. because everyone was already done. After awhile I reluctantly agreed to having my meal recooked without the mango sauce TO-GO..Upon reflection I should have asked for the meal to be comp'd and be done with it. FOOD: The food is exactly what you would expect from a Chili's Restaurant. : SERVICE: I must admit for a large group we did receive good service. PRICE: The price for the quality of food you receive is OK. AMBIANCE: It's like every other Chili's. CONCLUSION: When this sort of thing happens I don't know about you but it can completely ruin your dinning experience. I mean nothing ruins my mood easier than a poor meal when I'm expecting something much better. How I respond depends on my mood and on the circumstances. I didn't appreciate the waitress not returning to our table for such a long time because this whole experience could have been avoided. . RETURN FACTOR 50-50....%. ******************* What does my OVERALL rating mean? ******************** 5 stars -Highly recommended. I would be willing to drive out of my way to this business. It is that good. This place represents their industry or cuisine very well! 4 stars - Highly Recommended. I would frequent this business. 3 stars - Not that good but not that bad. Just average. I wouldn't mind going again. 2 stars - I would not recommend this establishment to friends or family. 1 stars - DO YOURSELF A FAVOR AND DO NOT patronize this business. I would RUN AWAY from this place and you should too! DON'T WAST YOUR HARD EARNED MONEY AT THIS ESTABLISH
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