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  • Dave & Buster's seems to be one of those places that is a HIT or MISS! I unfortunately got the MISS this past weekend. I was excited for Las Vegas to finally get a location because it was so annoying to see the commercials on TV for a place that didn't even exist in my city ugh! My godson wanted to have himself a "big boy" party here so of course we made that happen! The staff.. Wow what can I say I just have to say that the employee's you hire for your business play such a crucial roll and will help make or break your establishment. The staff here have to be some of the worst I've ever encountered in terms of one of these "Eat & Play" kind of places. I'm from California and have been to that location several times, never experienced the poor service we got this weekend. When I arrived to the party it was after it started and of course it was a madhouse in here. I stood at the front for at least 7 minutes while two of the hostess girls talked with what looked like was either a friend or an employee. Do that on your own time darling you are working. What made matters even worst was the fact they both looked at me and just kept on talking.. Oh okay.. Finally somebody from off the floor asked me "Are you here for a birthday party" I replied with the name of my godson and she says with an attitude "Which one there's 3 by that name and what's his age" I just walked off and decided to find the party myself. Fast forward to the party area. The food that is offered is sorry as ever. My best friend was so disappointed with the amount of money that was spent for such low quality food. We would've been better buying some food from the frozen food aisle at the store heating it up, putting it in some foil and distributing it ourselves! These pizza bite things were gross and the chicken fingers were dry, burgers were I hope burger's lol list goes on. Just a fail. The server that worked our party poor thing, she wasn't even the original one that was assigned. We had another one who mysteriously just disappeared. Not sure if she just got overwhelmed with our large party size but seemed a bit unprofessional to just bounce like that with no word! After we paid they pretty much kicked us out of the table and gave us one of those "You don't gotta go home, but you gotta get the hell up outta here" speeches. NO problem. As we were leaving, well attempting to leave there was a lockdown on the place because of a missing child. They have a procedure where nobody can leave when a child is missing. Interesting I'd like to understand this concept because it's odd. All in all it was borderline terrible. The only thing that was good was my "Tres Patron" drink from the bar. The adults ordered alcoholic beverages and my mom got the watermelon margarita which was pretty awesome because the ice cubes were actually watermelons! It's odd here that you pay for the drink before you even get to taste it but that's whatever. Hopefully when I try this place out on a different occasion I can update my review and provide a much better experience.
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