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  • I made an appointment to have my brakes checked at this brakes plus on Tatem and bell. I told them the problem I was having and then they looked over my car. They called me in and told me that I had the wrong brake pads on. They said I needed brake pads that were full ceramic and that the brake pads were causing my problems. I bought the brake pads and installed the brake pads and have the receipt for the brake pads and they are 100% ceramic brake pads. Their estimate to fix the problem I was having was $504.72 That's for new brake pads on all four wheels, turning the rotors on all four wheels. I was pretty sure the brake pads were OK and they were compatible and a very good brake pad. So I decided to make another appointment with another break shop. they told me that the rotors were the problem. And that is it. They gave me an estimate for two front rotors and to resurface the front brake pads which equaled $297.46. It is obvious that the gentleman at brakes plus I was trying to squeeze as much out of me as possible. He was obviously annoyed when I told him I would have to get back to him and that I did not want that work done. The people in my opinion at brakes plus or scam artists and you're not there simply to provide a service that I pay for. They make things up because most people don't really know the difference when it comes to their car. If you go anywhere for any kind of service I would suggest not going to brakes plus. If they are the last garage in town I will not go to them ever again. Extremely sad that they try to take advantage of people because they think they won't know any better. I am going to attach both estimates from both places as proof...
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