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  • I suppose I could list all the Pro's and Con's,but wait I couldn't because there aren't many Pro's that I could list for this company. We are in the final weeks of our time in this Allen Properties managed property. This property belongs to personal friends of ours,but it is managed by Allen Properties. Jeromy has been the only individual we have dealt with at the company. Initially when we moved in back in 2/13 we found it odd that the property manager met us off property to give is the keys. We met him in the parking lot of a strip mall,he gave us the keys and some very brief information about the property. He also told us to do a walk thru and list anything and just fax or mail it to him. This I thought was very odd!! I never had a property manager or landlord NOT do a walk thru with a client or NOT meet the client at the property at least to greet them and hand them their keys. This I thought was very unprofessional!! My partner and I are clean and responsible people so during our rental period of what has been about 18 months here now the only time we have heard from the property manager is when WE HAVE HAD TO REACH OUT TO HIM. We are not asking for or do we need to be checked up on ,but in 18 months you would think you'd hear from or see the property manager at least once if not more. I am not sure if inspections are a normal thing,but he hasn't been by even once and to be honest we probably wouldn't even recognize him if we did see him since our first and only interaction with him was beyond brief. This we believe shows a lack of respect for the owners of this property that they manage.It really seems like this home of our dear friends is being mis managed or managed via emails and text rather than being given the attention and respect it deserves. This neighborhood and general area isn't the most beautiful or profitable for this company and it shows in their genuine lack respect or concern for its tenants. I do have to say that when there is a maintenance issue that it is addressed rather quickly MOST OF THE TIME,there are times when multiple emails or texts have to be sent to get a response. I could go on and on most of which would be in a negative light,but I'll choose to end this review. Being that their was NO WALK THRU AND NEVER HAS THERE BEEN A VISIT FROM THE PROPERTY MANAGER I pray that upon moving out there is no further issues. I think it's safe to assume given our move in experience that there will be no exit walk thru which at this point is fine. I will be curious to see given the condition of the area and home what they will consider normal wear and tear given that they hadn't seen it when we moved in.
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