I've seen how packed the place gets on a Friday night but have only been during their less busy time. Staff is very friendly and actually seem genuine, the menu is simple, and pizza is great. Love the decor and big open window at the bar and watching others' kids get a kick out of watching them make the pizza. The only downside (and not a big deal) is they don't have ranch dressing...I'm a ranch fiend but it's probably on purpose for those of us who ranch their pizza . Pizza is still delicious without it.